Features

Thoughtful review requests. Clearer insights.

Every part of ValuedInput is designed to make asking for reviews feel natural — for you and for your customers. Here’s how it all fits together.

Review requests

Ask every customer, without the busywork.

Send a personal request in seconds, or upload a customer list and let ValuedInput schedule eligible requests for the right location.

  • Text and emailCustomizable SMS and email messages, written in your voice.
  • Individual or bulkQuick-send to one customer, or reach a larger list at once.
  • Simple CSV uploadDownload the template, upload up to 500 contacts at a time, and confirm consent before anything is scheduled.
Automated follow-up

Reminders that know when to stop.

Build a sequence of text and email reminders for each location. ValuedInput sends them within the hours and weekdays you choose — and stops once a customer clicks through to a review site.

  • Sending windows and time zonesChoose allowed weekdays, start and end times, and each location’s time zone.
  • Duplicate preventionRe-adding a contact within your chosen period skips the request, so no one gets asked twice.
  • Editable sequencesAdjust each SMS and email step from its template.
  1. Day 0
    Thanks for visitingFirst request
    SMS
  2. Day 2
    A quick reminderIf no review-site click yet
    Email
  3. Day 5
    One last noteIf no review-site click yet
    Email
  4. Any time
    Customer clicks through to Google or FacebookRemaining reminders stop
    Stop

Opening the request page alone doesn’t stop reminders — a click through to a review site does.

Customer review page

A welcoming page, in your brand.

Customize the invitation your customers see and choose which review destinations appear — Google, Facebook, or both. Customers who’d rather share a concern privately can reach your team directly.

  • Your logo and messageMake the page feel like a natural extension of your business.
  • Direct customer feedbackListen, respond, and resolve issues with the customer.

Illustrative sample

Reputation monitoring

Know what customers are saying.

See the latest Google Reviews and Facebook Recommendations for every location, along with connection health and the last successful sync — so you can respond while it matters.

See pricing

Illustrative sample

Showcase

Let good words travel further.

Add a review widget to your website and share standout reviews through automated social posting — so new customers see what your regulars already know.

  • Website review widgetDisplay recent reviews on your own site.
  • Social review sharingAutomatically share reviews to your social channels.
A salon owner in her studio at the end of the day
Reporting

Clear numbers, honestly labeled.

Each location report keeps every metric distinct, so you always know exactly what you’re looking at. Download reports as CSV, XLSX, or PDF.

Requests createdCustomer campaigns started in the period.
Messages deliveredEmail and SMS messages confirmed as delivered.
Review-site visitsCustomers who clicked through to Google or Facebook. A visit is a click, not a confirmed review.
New reviewsReviews dated within the selected period.
CSV XLSX PDF

See it working for your business.

Pick your locations and commitment, then tell us a little about your business. We’ll take it from there.

Start Onboarding